| ORIENTATION/
AWARENESS |
Orientation
to Performance Excellence
This training provides an introduction to the Criteria for
Performance Excellence and is the prerequisite for other more
in-depth sessions. It is an essential first step to the continuous
improvement journey.
-
Identify
strategies and techniques for getting started using the
Criteria for High Performance
-
Focus
on the relationships required for success from key stakeholder
groups
-
Identify
the principles of organizational change
-
Provide
a framework for using an entry-level assessment instrument
to determine organizational effectiveness
2 days
|
STRATEGIC/
OPERATIONAL
PLANNING |
Planning
for Performance Excellence: A Continuous Improvement Approach
to Department Planning
A trained consultant will meet with key senior leaders from
the district to collaboratively facilitate district-level
strategic planning.
-
Develop
strategic goals, measures and indicators that will set direction
for the district and schools
-
Develop
an improvement plan for the district
2 days
|
| DEPLOYMENT
COMPONENTS |
Tools
and Techniques for Performance Excellence
Tools and Techniques training helps to support the on-going
improvement of process improvement efforts and introduces
participants to the use of a PDSA (Plan, Do, Study, Act) process
improvement approach.
-
This
training introduces district staff to quality improvement
techniques and tools for use with process improvement teams
-
Participants
learn how to choose the quality tool that is most appropriate
for a variety of analysis, problem solving and decision-making
purposes
Prerequisites: Orientation to Performance Excellence
1 day
|
BUILDING
CAPACITY |
Leading
for Performance Excellence Part I: A Focus on Application
and Deployment
This workshop focuses on the management and improvement of
leadership systems to support performance excellence. Leaders
will learn about the systems components needed to build a
high performing school or district. Time is provided to work
on the district or school quality implementation and training
deployment plan.
-
Understand
the leader's roles and responsibilities for leading an integrated
management system to achieve performance excellence
-
Learn
to support effective work teams. All participants will develop
a plan for leading a multi-level process improvement initiative
Prerequisites: Orientation to Performance Excellence,
Planning for Performance Excellence
2 days
|
BUILDING
CAPACITY |
Supporting
Performance Excellence - Advanced Strategies
This training provides a deeper level of understanding of
the Criteria for Performance Excellence.
-
Increase
understanding of the Continuous Improvement criteria as
a framework for continual improvement
-
Increase
ability to analyze a case study consistent with criteria
requirements
-
Increase
ability to write high quality feedback statements
-
Increase
ability to work as a member of an examination team in
reaching consensus and developing a feedback report
-
Increase
ability to coach, mentor and facilitate the use of the
Performance Excellence Criteria with individuals, schools
and departments
Prerequisites: OPE, LPE
2 days
|
ASSESSING
SYSTEMS
CAPACITY |
Assessing
Performance Excellence: Facilitated Assessment Process
A trained consultant will meet and interview staff in order
to conduct an assessment using the Performance Excellence
Criteria. Leaders will receive feedback on areas of strength
and recommended next steps.
-
Provide
district with a written feedback report prepared by a process
improvement expert
-
Establish
baseline data and recommended actions for setting district
priorities for improvement and refinement
Prerequisites:
Orientation to Performance Excellence Workshop
Length of Workshop: Minimum of 1 day on site plus
feedback meeting at a later date
|
