| ORIENTATION/
AWARENESS |
Orientation
to Performance Excellence
This training provides an introduction to the Criteria for
Performance Excellence and is the prerequisite for other more
in-depth sessions. It is an essential first step to the continuous
improvement journey.
-
Identify
strategies and techniques for getting started using the
Criteria for High Performance
-
Focus
on the relationships required for success form key stakeholder
groups
-
Identify
the principles of organizational change
-
Provide
a framework for using an entry-level assessment instrument
to determine organizational effectiveness
Prerequisites: None
Length of Workshop: 2 days
|
STRATEGIC/
OPERATIONAL
PLANNING |
Planning
for Performance Excellence: A Systems Approach to Department
Improvement Planning
A trained consultant will meet with key leaders from your
department to collaboratively work on department-level improvement
planning.
-
Develop
strategic goals, measures and indicators that will set direction
for the department.
-
Develop
an improvement plan for the department
Prerequisites: Orientation to Performance Excellence
Length of Workshop: 2 days
|
| DEPLOYMENT
COMPONENTS |
Leading
for Performance Excellence Part I: A Focus on Application
and Deployment
This workshop focuses on the management and improvement of
leadership systems to support performance excellence. Leaders
will learn about the systems components needed to build a
high performing school, department or district. Time is provided
to work on the district, department or school quality implementation
and training deployment plan.
-
Understand
the leader's roles and responsibilities for leading integrated
management systems to achieve performance excellence
-
Learn
to support effective work teams. All participants will develop
a plan for leading a multi-level process improvement initiative.
Prerequisites: Orientation to Performance Excellence,
Planning for Performance Excellence
Length of Workshop: 2 days
|
Tools
and Techniques for Performance Excellence
Tools and Techniques training helps to support the on-going
improvement efforts of process improvement efforts and introduces
participants to the use of a PDSA (Plan, Do, Study, Act) process
improvement approach.
-
This
training introduces department staff to quality improvement
techniques and tools for use with process improvement teams.
-
Participants
learn how to choose the quality tool that is most appropriate
for a variety of analysis, problem solving and decision-making
purposes.
Prerequisites: Orientation to Performance Excellence
Length of Workshop: 1 day
|
